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Genesys Admin Training: Co-Browsing & Adding Prompts

Join us for a 30-minute webinar where we will be going over co-browsing and adding prompts in Genesys.

Leveraging Outsourcing & Automation to Enhance Your CX | The Inflow Experience Podcast

In this episode, the Adam Rennert, Mike Dolloff, and Austin Culp of the InflowCX team talk about labor challenges in the contact center, agent satisfaction, […]

San Francisco

As a national provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions, Inflow helps organizations with the […]

Aligning Today’s Business Priorities with What You Had to Do in 2020 

In March 2020, the world was turned upside down overnight. When it comes to the way we work, what is considered an office, and how […]

Key Considerations For A Healthy Contact Center

In this video, we discuss important factors to consider when evaluating your contact center’s business objectives.

Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

Senior Commissions Analyst

Job Summary The Senior Commissions Analyst is responsible for managing all aspects of the administration for multiple commission revenue streams and commission expense across various […]

End Of Genesys PureConnect and Multicloud Offering

Join us for a 30-minute webinar where we will be going over what options are available for customers on Genesys PureConnect and Multicloud.