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Join us for a 30-minute webinar where we will be going over co-browsing and adding prompts in Genesys.
In this episode, the Adam Rennert, Mike Dolloff, and Austin Culp of the InflowCX team talk about labor challenges in the contact center, agent satisfaction, […]
As a national provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions, Inflow helps organizations with the […]
In March 2020, the world was turned upside down overnight. When it comes to the way we work, what is considered an office, and how […]
In this video, we discuss important factors to consider when evaluating your contact center’s business objectives.
Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives
Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]
Job Summary The Senior Commissions Analyst is responsible for managing all aspects of the administration for multiple commission revenue streams and commission expense across various […]
Join us for a 30-minute webinar where we will be going over what options are available for customers on Genesys PureConnect and Multicloud.