We Enable Digital Transformation with Customer Engagement Technologies
At InflowCX, we function as an extension of your team at any stage of your contact center or unified communications journey from guidance, execution, and optimization. Our team manages the key elements of the selection process including meetings, RFI development, financial analysis (ROI/TCO), and more. Inflow also facilitates post-selection items such as contract negotiation, project implementation, and ongoing education and advocacy. We offer these capabilities in CCaaS, UCaaS, WFM, WFO, analytics, and other customer key engagement technologies and services.
Full Lifecycle Advocacy & Partnership
Our staff of consultants, project managers and customer success managers are ready to help you wherever you are in your journey – from guidance to optimization and everything in between.