Join The InflowCX Team
We’re always looking for the best players to join our world-class team. Take a look below at our current openings or email your resume to firstname.lastname@example.org.
This position is responsible for supporting the sales efforts and customer retention efforts of the InflowCX Account Executives, CSM’s and Consultants as it relates to the InflowCX Contact Center and Unified Communications offerings. This position’s primary goal is help Inflow increase sales to new customers, grow revenue of existing customers and retain existing customers while maintaining the highest level of customer satisfaction through the solution engineer’s knowledge, responsiveness, and integrity.
The Account Executive is an integral part of the Marketing and Sales team. It is focused primarily on prospecting and closing business with new customers. This role requires great discipline in consistently developing opportunities in a process-driven approach. In doing this the Account Executive will create a steady flow of great-fit customers benefiting from InflowCX’s unified communications and contact center expertise. The Account Executive is often the initial guide starting the customer on the journey into a long-term mutually beneficial relationship with InflowCX.
Customer Success Manager
The Customer Success Manager is an integral part of the Marketing and Sales team. It is the only department in that team dedicated solely to working with existing customers and as such has the key role of making sure the efforts and investment in customer acquisition are fully realized with happy long-term customers. The overarching mission of the role is to continually enhance customer satisfaction and experience. In doing this the Customer Success Manager will create greater customer loyalty, and profitability and be a key player in Inflow’s mission to provide ongoing long-term value to customers.
Senior CX Consultant
This position is responsible for supporting the sales efforts and retention efforts of the InflowCX Account Executives, CSMs, and Consultants as it relates to the InflowCX Contact Center Evaluation offerings. This position’s primary goal is to help InflowCX increase sales to new customers, grow revenue of existing customers, and retain existing customers while maintaining the highest level of customer satisfaction through the Consultant’s knowledge, responsiveness, and integrity.
Senior Commissions Analyst
The Senior Commissions Analyst is responsible for managing all aspects of the administration for multiple commission revenue streams and commission expense across various business units. This includes, but is not limited to, 1) preparing and communicating monthly statements for external commission payments, 2) analyzing, auditing, and reconciling incoming commission statements and any receivables as related to commissions, 3) researching and determining if internal sales opportunities are ready to be paid, and 4) managing disputes and inquiries as related to all compensation through to resolution.