Join The InflowCX Team
We’re always looking for the best players to join our world-class team. Take a look below at our current openings.
Open Positions
Senior Implementation Engineer
Responsible for implementation of customers onto EPIC partner cloud call center platforms, working closely with the EPIC VP – Implementations to determine customer call center process and technical requirements and configure the vendor cloud platform on behalf of the customer and vendor. This position will configure agents, skills, hours of operations, reporting, call flows, routing, integration and other services on the vendor platform. Serves in a lead implementation role, assisting and mentoring other implementation personnel.
Lead Project Engineer
This position is responsible for the implementation of customers onto cloud call center platforms. Working directly with the customer and project manager to determine customer call center process and technical requirements and configure the cloud form on behalf of the customer and vendor. The position will configure agents, skills, hours of operations, reporting, call flows, routing, integration, and other services on the vendor platform.
Open Positions
Sales & Marketing Program Coordinator
At InflowCX, we attribute much of our success to the strength of our sales and marketing division. To build on our momentum, we’re searching for a highly qualified Sales & Marketing Program Coordinator to take ownership of our initiatives that are strategically aligned with our technology partners. From day one, this individual will contribute to existing sales and marketing programs, while assisting with the development of new partner initiatives aligned with company and partner goals.
Account Executive
The Account Executive is an integral part of the Marketing and Sales team. It is focused primarily on prospecting and closing business with new customers. This role requires great discipline in consistently developing opportunities in a process-driven approach. In doing this the Account Executive will create a steady flow of great-fit customers benefiting from InflowCX’s unified communications and contact center expertise. The Account Executive is often the initial guide starting the customer on the journey into a long-term mutually beneficial relationship with InflowCX.
Open Positions
Solution Engineer
This position is responsible for supporting the sales efforts and customer retention efforts of the InflowCX Account Executives, CSM’s, and Consultants as it relates to the InflowCX Contact Center and Unified Communications offerings. This position’s primary goal is to help Inflow increase sales to new customers, grow the revenue of existing customers, and retain existing customers while maintaining the highest level of customer satisfaction through the solution engineer’s knowledge, responsiveness, and integrity.