The Inflow
Experience
Podcast

Welcome to the Inflow Experience, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and everything in between.

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Featured Podcast

Elevating Customer Experience Through AI: A Conversation with PolyAI’s CEO Nikola Mrkšić

In this episode of The Inflow Experience Podcast, host Austin Culp sits down with Nikola Mrkšić, CEO and co-founder of PolyAI. They dive into the future of AI in customer service, exploring how PolyAI’s innovative voice assistants are transforming the industry by enhancing customer experiences and reducing frustration with traditional IVR systems.

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