Featured Podcast
Leveraging Outsourcing & Automation to Enhance CX
Our guests today are Adam Rennert and Mike Dolloff of InflowCX. In this episode, the team talks about labor challenges in the contact center, agent satisfaction, and the pros and cons of leveraging outsourcing and automation to enhance your customer and agent experience.



Podcast
Cutting Through the Noise: Prioritizing Contact Center Trends & Changes to Achieve Your Business Objectives
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