Webinar & Events

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Kickstart Your Digital Transformation in 2024 and Elevate Your Contact Center with AI

Kickstart Your Digital Transformation in 2024 and Elevate Your Contact Center with AI

Thursday, May 30, 2024
10:00 am - 10:30 am (PST)

Are you ready to take your customer experience to new heights in the new year? Then join Five9 and InflowCX in an upcoming webinar where we’ll reveal the top 5 things you can do to kickstart your digital transformation with the power AI and Automation.

Don’t miss out on this opportunity to learn from the experts and elevate your digital transformation journey and future proof your contact center.

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Part 2 – Transforming Customer Experience with AI: The Bakkt Story of Partnership and Innovation

Tuesday, June 11, 2024
11:00 am - 11:30 am (PST)

Join us for part two of our Fireside Chat where we explore the transformative journey of Bakkt, a company at the forefront of the crypto economy, in redefining customer experience through cutting-edge AI technology. This exclusive event brings together key stakeholders—Bakkt, Level AI, and Inflow CX—to share their collaborative success story. This Fireside Chat is an unmissable opportunity for leaders and innovators in customer experience, financial services, and AI technology sectors. Whether you’re embarking on your AI journey or looking to elevate your current strategies, gain invaluable insights and advice from those who’ve successfully navigated the path of AI-driven transformation. Reserve your spot today and step into the future of customer experience with confidence.

Driving Efficiency & Cost Savings with AI: How DailyPay is Leveraging Chatbots, Automated QA, and WFM to Transform their CX

Driving Efficiency & Cost Savings with AI: How DailyPay is Leveraging Chatbots, Automated QA, and WFM to Transform their CX

Thursday, June 20, 2024
10:00 am - 10:30 am (PST)

Join us for an enlightening webinar as we explore the transformative journey of DailyPay, a leading financial wellness platform, and its innovative approach to revolutionizing customer experience (CX) with advanced AI technologies. This exclusive event features a collaboration of key stakeholders from DailyPay, Observe.AI, Assembled, and InflowCX, sharing their success story in optimizing CX strategy and operations.

This webinar is an unmissable opportunity for CX leaders and professionals interested in innovative strategies. Gain invaluable insights and advice from those who have successfully transformed customer experience using cutting-edge technology. Secure your spot today and elevate your CX journey with confidence!

What is BYOC and Why is it Critical in Your UC & CX Strategy?

What is BYOC and Why is it Critical in Your UC & CX Strategy?

Tuesday, June 25, 2024
10:00 am - 10:30 am (PST)

Join us for an engaging Fireside Chat featuring industry leaders from ATLaaS and Sinch as we explore the strategic advantages of Bring Your Own Carrier (BYOC) and its profound impact on modern UC and CX strategies. Discover how BYOC enables businesses to fortify their infrastructure by enhancing redundancy and leveraging innovative technologies, ensuring seamless communication experiences for customers across channels. 

Furthermore, we’ll discuss real-world use cases and the critical aspect of uptime, along with the repercussions of downtime on businesses that neglect to prepare. Don’t miss this opportunity to gain actionable strategies and industry best practices for leveraging BYOC to unlock the full potential of your UC and CX initiatives.