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Fireside Chat: Unlocking Contact Center Insights With Conversation Analytics
Wednesday, May 31, 20231:30 pm - 2:00 pm (PST)
Join Adam Rennert, President of InflowCX, and Paul Humphrey, CEO of Call Journey for a deep dive into interaction analytics and its ability to unlock valuable operational and performance insights for your call center. This interactive discussion will cover the core benefits of implementing a dedicated conversation analytics platform, exploring topics such as enhanced customization options, improved insights, and a streamlined approach to maximizing operational efficiencies.
Don’t miss this opportunity to learn from experts in the CCaaS space, as they reveal how choosing the right tools for your organization can lead to a significant competitive advantage and better overall performance in your contact center operations.