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Mastering Toll-Free Number Management in Your Contact Center

Friday, October 6, 2023
10:00 am - 10:30 am (PST)

Are you looking to take ownership and control of your toll-free numbers to enhance your customer service capabilities? Join us for a 30-minute webinar and discover how ATLaaS can empower you to become an independent RespOrg, gaining authoritative ownership and control of your toll-free numbers.

Fireside Chat: How the Public Sector is Modernizing it’s CX Strategy

Fireside Chat: How the Public Sector is Modernizing it’s CX Strategy

Thursday, October 12, 2023
9:30 am - 10:00 am (PST)

Join industry experts Steven Boberski, Public Sector Field CTO of Genesys and Mike Dolloff, CRO of InflowCX as they discuss the power of technology in enhancing CX strategy within the public sector.

In this webinar, you’ll discover how to leverage innovative approaches such as cloud migration, AI, self-service, and automation to take your contact center to the next level. Don’t miss this opportunity to learn how technology can drive efficiency, effectiveness, and customer-centricity within your CX strategy.

CX Evolution: Navigating The Journey From Avaya to Genesys

CX Evolution: Navigating The Journey From Avaya to Genesys

Thursday, October 26, 2023
10:00 am - 10:30 am (PST)

Ready to future-proof your contact center? Join us for a 30-minute webinar where we’ll guide you through the intricacies of migrating from Avaya to Genesys. Discover how this migration can unlock new possibilities for customer engagement and operational efficiency. Plus, you’ll gain strategic insights, practical tips, and a roadmap for a successful transition. Be at the forefront of the contact center evolution!