Five9 is a leading provider of the intelligent cloud contact center that depends on a strong ecosystem of channel partners, integrators, and software vendors. InflowCX was named Transformational Partner Of The Year at the company’s annual kick-off meeting. This award comes at a time of transformation within the contact center industry itself.
To be named on stage with other industry leaders such as CDW and Salesforce showcases this as an honor. This illustrates the laser-like focus and commitment of InflowCX’s entire organization to be a strategic partner in the contact center and beyond.
InflowCX has evolved by refusing to be a commoditized provider of technology, instead starting with the needs of the customer and consulting with their best interests in mind. Five9 shares that same customer-centric approach and has solved challenges that have been facing contact center leadership and agents.
Mike Dolloff, Chief Revenue Officer at InflowCX was in attendance “It’s fun to work in this space, improving the customer experience for organizations, and even better doing it alongside a great technology partner that shares the same values!”
The path to a great customer experience is in the cloud, and with companies migrating at a record pace to the cloud, Five9 has helped enable that transformation. Five9 understands the importance of its network of partners. “Our partners expand Five9’s reach globally and increase the value delivery quotient with their expertise and relationships in the market,” said Jake Butterbaugh, SVP, Global Partners, Five9.
About Five9
Five9 was founded in 2001 with the goal of transforming contact centers into customer engagement centers of excellence. Five9 is in tune with the complexity and cost of running a contact center and provides solutions to meet those challenges. In over 2 decades of growth, Five9 is a leader in both customer and agent experience in the cloud contact center industry.
