InflowCX is recognized for enabling and delivering success in helping organizations reimagine their customer experiences in 2021.
InflowCX has been given the Partner Excellence award by Five9, a leading provider of the intelligent cloud contact center.
InflowCX has always brought a strong technology evaluation and consulting practice to the table. In 2021, we took our partnership to the next level. Multiple team members earned implementation certifications for Five9 Intelligent Virtual Agent and Virtual Contact Center. Inflow added Five9 support capabilities through its Technical Account Team program and within its managed services department to focus on providing specialized, high-touch support to customers.
Ken Smith, CEO of InflowCX said “we’re pleased to be the recipient of Five9’s Partner Excellence Award. InflowCX has enjoyed a long and successful partnership with Five9, and we’re always looking for ways to expand our capabilities. Together, we’ve taken measurable actions in 2021 to increase our value with Five9, and more importantly, our clients.”
2021 marked the third annual Five9 Global Partner Awards, recognizing the achievements of the Five9 global ecosystem of channel partners, system integrators, technology partners, and Independent Software Vendors (ISVs). Five9 brings the power of cloud innovation to more than 2500 customers worldwide and facilitates billions of call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, engage and empower agents, and deliver tangible business results.
The growing Five9 partner ecosystem reflects the company’s “build with” philosophy and the recognition that delivering customer engagement solutions of the future will require co-innovating with software and service providers that can extend Five9 capabilities, as well as its reach.
“At Five9, we recognize that our partners play a key role in delivering excellence,” said Jake Butterbaugh, Senior Vice President, Global Partner Organization, Five9. “Our partnerships of all types and sizes are critical to our success. Moreover, our partnerships are critical to our mutual customers’ successes, and our 2021 would not have been the same without InflowCX. We congratulate and thank them, along with all of our 2021 Five9 Global Partner Award winners, and look forward to many more reasons to celebrate in 2022.”
To learn more about the 2021 Five9 Partner Award winners, click here.
About InflowCX
InflowCX is an innovative provider of strategic advisory, consulting, and managed services for contact center, customer experience, and unified communications solutions to over 1,000 customers nationwide. Inflow has grown to be a trusted advisor in its market through the high caliber of its work, problem-solving approach, and focus on client satisfaction. More information can be found at www.inflowcx.com
