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In a Rush for Holiday Staffing? Don’t Rush Your BPO Decision 

With the holiday season fast approaching, contact center leaders ramp up their staff, which can include business process outsourcing (BPO). Making a hasty decision based […]

Leveraging Outsourcing & Automation to Enhance Your CX

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

San Diego

Inflow is an innovative provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions. We help organizations wherever […]

Transform Your Customer Interactions with Call Journey’s Voice Analytics 

Sharing best practices has always been a staple in contact centers; however, most of the best conversations aren’t cataloged or acknowledged unless QA decides to […]

San Antonio

Inflow is a national provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions. We help organizations with […]

Protected: Managed Services Packages

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Josh Eitel

Josh has over 20 years of experience leading technology and organizational transformation efforts. He also brings a very diverse background in IT operations and cybersecurity.

Microsoft Teams and RingCentral Integration

In this video, we discuss how to integrate Microsoft Teams with your RingCentral platform.