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Harnessing Automation and Conversation Intelligence to Alleviate Frustrating Customer Experiences

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

San Antonio

Inflow is a national provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions. We help organizations with […]

Fireside Chat: Unlocking Contact Center Insights With Conversation Analytics

Join Adam Rennert, President of InflowCX, and Paul Humphrey, CEO of Call Journey for a deep dive into interaction analytics and its ability to unlock […]

Utilizing Customer Insights for Revenue Growth: Are You Listening? 

Listening is a top priority of agents in the contact center, one of the first questions in any interview pertains to how well a candidate […]

Fireside Chat: How the Public Sector is Modernizing it’s CX Strategy

Join industry experts Steven Boberski, Public Sector Field CTO of Genesys and Mike Dolloff, CRO of InflowCX as they discuss the power of technology in […]

Transform Your Contact Center with InflowCX’s Consulting Practice

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

Salt Lake City

Inflow is a national provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications solutions. Let us help your […]