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Ready for a Change? Find Out Why More Companies are Choosing UCaaS

The Unified Communications as a Service industry is growing at breakneck speed, with some estimating more than double the industry size by the year 2018.

Meet Inflow’s New Video Conferencing Partner Perfect Video Conferencing

When implemented correctly, video conferencing can bring major collaborative and cost-saving benefits to your business communications. And with new improvements in video conferencing software and cloud-based video conferencing services, video conferencing coverage continues to expand with no signs of slowing as we near 2014.

Two Easy Steps to Prepare Your Network Infrastructure for Unified Communications

All the bells and whistles you install can only do so much if you suffer from poor voice or video quality. In order to successfully upgrade your current system to unified communications that support your voice, video, email and more, you need to be sure your network infrastructure can properly support it.

ShoreTel® Receives “Strong Positive” from Gartner for 4th Consecutive Year

This week it was announced that ShoreTel® has once again received a “Strong Positive” rating from Gartner Research in the group’s new Marketplace for Unified Communications for SMB Market, North America Report.

Flexibility and You: the New Business Communications Model

For today’s business communications, flexibility is a major driving force when it comes time to evaluate new products or services. It’s also one of the reasons VoIP technology and unified communications platforms have proven so successful in recent years (not to mention the rapid growth of the BYOD, or Bring Your Own Device, phenomenon.

ShoreTel® Topping the Charts in the UCaaS Market:

ShoreTel® has been gaining some major buzz this year as one of the fastest growing competitors in the unified communications as a service (UCaaS) market.

Easy to Manage, Reliable Unified Communications Land ShoreTel® in Gartner’s Magic Quadrant

This year, Gartner recognizes the unified communications market as one that’s continued to mature and is now entering its early stage of mainstream adoption. Businesses in 2014 are expected to continue realizing the full value inherent in a system that improves the way employees interact with each other, their vendors and, most importantly, their customers.

Inflow Announces New Partnership with LiveOps Cloud Contact Center

Earlier this week,

LiveOps contact center adds social media monitoring and response and a smooth transition across various customer service channels using an integrated dashboard that empowers both customers and customer service agents. LiveOps’ cloud contact center was created to serve modern-day customers who no longer wish to rely solely on traditional customer service channels such as phone and email.

New Release of ShoreTel® Mobile 7 Offers Improved Integration for iOS and Android Users

The new release included several features designed to make it easier than ever before to integrate with ShoreTel® unified communications and to make using the software as easy as accessing a SmartPhone app. The latest release includes a completely redesigned user interface and easier integration with native calendars for both iOS and Android users.