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Inflow Announces New Partnership with LiveOps Cloud Contact Center
Earlier this week,
LiveOps contact center adds social media monitoring and response and a smooth transition across various customer service channels using an integrated dashboard that empowers both customers and customer service agents. LiveOps’ cloud contact center was created to serve modern-day customers who no longer wish to rely solely on traditional customer service channels such as phone and email.
New Release of ShoreTel® Mobile 7 Offers Improved Integration for iOS and Android Users
The new release included several features designed to make it easier than ever before to integrate with ShoreTel® unified communications and to make using the software as easy as accessing a SmartPhone app. The latest release includes a completely redesigned user interface and easier integration with native calendars for both iOS and Android users.
ShoreTel 13.2 Release: Full Feature List
Earlier this year, we did a post reviewing some of the new features included in ShoreTel®’s newest 13.2 software release. Based on popular demand, we are expanding on that earlier post with a FULL LIST of all of the new software features included in ShoreTel 13.2.
ShoreTel®’s New DECT is Coming Soon
Ideally suited for users looking for a full telephony feature set along with in-building roaming capabilities, the IP930D allows users to step away from their desks without losing the ability to manage incoming inquiries or monitor shared extensions.
Flexible UC Solutions Help ShoreTel® Increase Market Share in IP and UCaaS Markets
This continued growth is in large part a result of ShoreTel®’s ongoing dedication to providing ShoreTel® customers with a high degree of business communications flexibility, with unified communications solutions that include premise, cloud and hybrid unified communications like those found in our own hybrid ShoreTel® UC solution Inflow Freedom.
Moving Beyond Phone Systems to Create Strategic Business Communications
With today’s rapidly evolving business technologies, your possibilities for a communication system can feel endless.
But at Inflow, we believe that real results require big picture thinking, the kind that doesn’t just offer you a phone line but also offers you a plan to help you move forward and help improve your business.
The Best of Premise and Cloud ShoreTel® Unified Communications with Inflow Freedom
We know that a lot of businesses today are being forced to choose–between hosted unified communications or premise-based solutions–but we also know that even though both offer real communications advantages, they can also feel entirely too restrictive.
New ShoreTel® Dock Offers Improved Mobile Unified Communications Experience
This week ShoreTel® announced the arrival of the new business-grade ShoreTel® Dock, a hardware device that combines iPhones and iPads with ShoreTel®’s Mobility App to offer users the convenience and ease of a desktop phone.
Go Further with Inflow’s Signature 3-Point Communications Analysis
Sure, there are plenty of companies out there providing VoIP business phone services. But there’s a lot more to creating a communications strategy than a telephone.