Five9

Contact Center Partner

Five9 Gold Partner of the Year & Certified Implementation Partner

Being the leader in all things contact center with one goal in mind: customer experience. So you know we take our partnerships seriously here at InflowCX. Five9 has always been at the forefront of innovation when it comes to cloud contact center solutions. They are driven by a passion to transform contact centers into customer engagement centers of excellence, and they deliver!

Agent Performance

You have hired the best talent for your Contact Center, now let’s make them perform the best for your customers. Five9 has the tools to optimize the agent experience, which empowers them to deliver the best customer experience.

Practical AI Solutions For Your Contact Center

Isn’t it about time that we use AI to help in a practical way? There are a lot of mundane tasks that take away from operational efficiency and increase frustration in the Contact Center. Those should be a thing of the past when you partner with Inflow and Five9.

Five9 Intelligent Virtual Agent

Repeat questions being asked over and over again during a 40-hour work week are not an agent’s friend. Intelligent Virtual Agent frees up your Agents so they can work on more difficult and fulfilling tasks with your customers.

lofi wireframe of a platform

Five9 Agent Assist

If there isn’t documentation, then the conversation never happened right? Agents spend a good portion of their time noting accounts, well that is a thing of the past with Five9 Agent Assist. No more notes or summaries, and real-time guidance as the interaction is taking place are all possible.

Wherever You Are on Your Contact Center Journey, We Can Help!

Leading Contact Center Solutions For Your Business

Our Approach

Are you wondering if a Cloud Contact Center is the best strategy for your business? Are you tracking the proper metrics to realize your true return on investment in the technology you have invested in?

These are the questions we start with in our quest to be your partner in all things communication. Having the right Contact Center Solution in place can transform your customer experience, staffing needs, reduce redundant spending and so much more.

Our Approach

Already Decided On A Solution That Fits Your Needs?

Let’s Execute

Are you wondering if a Cloud Contact Center is the best strategy for your business? Are you tracking the proper metrics to realize your true return on investment in the technology you have invested in?

These are the questions we start with in our quest to be your partner in all things communication. Having the right Contact Center Solution in place can transform your customer experience, staffing needs, reduce redundant spending and so much more.

Let’s Execute

Want To Get More Value From Your Current Solution?

Optimization Services

Are you wondering if a Cloud Contact Center is the best strategy for your business? Are you tracking the proper metrics to realize your true return on investment in the technology you have invested in?

These are the questions we start with in our quest to be your partner in all things communication. Having the right Contact Center Solution in place can transform your customer experience, staffing needs, reduce redundant spending and so much more.

Optimization Services