Execute Your CCaaS or UCaaS Vision with InflowCX Technology Deployment
Our goal is to ensure that your technology investment gets successfully deployed on a timeline that aligns with your business needs.
Leading a Successful Project Delivery
Our staff of technology deployment project managers are standing by to help you remove project roadblocks, identify project risks, and ensure timelines are met.
With You Every Step of the Way
From configuration to training, to go-live, our team is there every step of the way.
Enabling Integrations with Your Critical Technologies
Our team enables integrations with your critical technologies that allow for efficiency and customer experience improvements.
We Only Partner
with the Best
Industry Leaders
We have carefully curated our technology partnerships to provide the most advanced features, seamless integrations, and robust benefits for our customers. Here is a sampling of our partners.
Educational Topics
As thought leaders in the contact center industry, we have created thousands of resources to help guide customers on their technology journey.
In our roles as a consultants, advocates, and services partners for hundreds of customers, we get to see what technology providers are delivering and creating happy customers, and which ones are not.
In this training video, we discuss best practices for setting up reports using Genesys participant data.
Over the past decade, customers’ expectations for having their concerns resolved in one touch have increased 150%. Through agent empowerment, education, and efficient workflows for interactions with your customers based on past experience, your agents are set up for success.
Zoom has officially grown up and is now a fully mature unified communications and contact center player full of features, functions, and connectivity.