Optimize Your Project Roadmap
Guiding the Project to Successful Completion
1.
Remove Project Roadblocks
Our project management team assists you in streamlining the project roadmap to avoid any unforeseen obstacles. We help you coordinate with technology vendors, attend project meetings, and provide support at every step of the way.
2.
Identify and Mitigate Project Risks
Our team has been responsible for thousands of technology implementation projects. We have the experience necessary to identify project risks to mitigate any foreseeable interruptions.
3.
Ensure Timelines are Met
The project management team at Inflow does whatever it takes to ensure your technology investment gets successfully deployed on a timeline that aligns with your business needs.
Educational Topics
For Guidance
As thought leaders in the contact center and unified communications industry, we have created thousands of resources to help guide customers on their technology journey.
Being partnered with all of the leading contact center technology providers affords us a unique view into this space. In our roles as a consultant, advocate, and services partner for hundreds of customers we get to see what technology providers are delivering.
In this episode of the Inflow Experience Podcast, our guest is Peter Hornberger, VP of Sales at Brightmetrics. We talk to Peter about his personal life, CCaaS analytics, and what metrics you should be monitoring in your contact center.
If your agents don’t have the right collaboration tools to quickly resolve customer issues, there is a real cost when it comes to poor customer service.
When choosing a contact center solution, there are a number of features that are critical to the success of your agents and your business. It isn’t a lack of caring from your agents working with customers, nor is it your hold times.
Our Team
Our staff of consultants, project managers, and customer success managers are ready to help you wherever you are in your journey.