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Execution

Let’s Execute on Your CCaaS or UCaaS Vision

Our goal is to ensure that your technology investment gets successfully deployed on a timeline that aligns with your business needs.

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Think of Us as An Extension of Your Team

We’re ready to join your team and become an integral part of your technology deployment. Here’s where we can help:

Execution

Project Management

Execution

Implementation Services

Execution

Integrations

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Leading a Successful Project Delivery

Our staff of project managers are standing by to help you remove project roadblocks, identify project risks, and ensure timelines are met.

Project Management Services
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With You Every Step of the Way

From configuration to training, to go-live, our team is there every step of the way.

Implementation Services
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Enabling Integrations with Your Critical Technologies

Our team enables integrations with your critical technologies that allow for efficiency and customer experience improvements.

Integrations
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Educational Topics

As thought leaders in the contact center industry, we have created thousands of resources to help guide customers on their technology journey.

In our roles as a consultant, advocate, and services partner for hundreds of customers we get to see what technology providers are delivering and creating happy customers, and which ones are not.

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In this training video, we discuss best practices for setting up reports using Genesys participant data.

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Over the past decade, customers’ expectations for having their concerns resolved in one touch have increased 150%. Through agent empowerment, education, and efficient workflows for interactions with your customers based on past experience, your agents are set up for success.

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Zoom has officially grown up and is now a fully mature unified communications and contact center player full of features, functions, and connectivity.

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Evolving At The Speed Of CCaaS
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Evolving At The Speed Of CCaaS

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How The Tradition Of Customer Experience Continues With Five9 For Plow & Hearth
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How The Tradition Of Customer Experience Continues With Five9 For Plow & Hearth

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The Inflow Experience Podcast – Bill Pieper of InflowCX

The Inflow Experience Podcast – Bill Pieper of InflowCX

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Genesys Cloud & InflowCX, A Partnership That Continues To Grow
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Genesys Cloud & InflowCX, A Partnership That Continues To Grow

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Blog

It’s OK To Challenge The Customer Experience Status Quo

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Guest: Stanton Smith, Senior Director of Consulting Services at InflowCX

Guest: Stanton Smith, Senior Director of Consulting Services at InflowCX

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