Guiding Your Organization on Your Technology Journey
At Inflow, we guide your organization in an unbiased, data-driven process to identify and select the right technology solutions to meet your goals.
Navigating the Technology Landscape
With our proven consultation process we assess your current technology stack, identify providers, and uncover the ROI benefits of a technology solution that fits your business needs.
Document Current State, Goals, and Requirements
Identify Providers, Evaluate, Measure, and Select
Contract, Order, Implement, and Support
Document Current-State, Goals, & Requirements
As part of our assessment process, we document your technology solutions, define project goals, interview stakeholders, and create project timelines.
Identify Providers, Evaluate, Measure, & Select
During our technology evaluation process we identify potential technology providers, conduct an ROI and financial analysis, and deliver a scorecard to compare vendor offerings.
Contract, Order, Implement, & Support
From contract negotiation with technology vendors to project implementation and beyond, we are here to help guide you through the full lifecycle of your technology project.
We Only Partner
with the Best
Industry Leaders
We have carefully curated our technology partnerships to provide the most advanced features, seamless integrations, and robust benefits for our customers. Here is a sampling of our partners.
Educational Topics
For Guidance
As thought leaders in the contact center and unified communications industry, we have created thousands of resources to help guide customers on their technology journey.
The diligence and selection process for a cloud contact center solution should include an objective and thorough analysis of not only what’s available in the market, but real-life insights based on measurable data and actual use-cases and experience.
Everyone’s doing it!!! While peer pressure is never the answer, I would bet that every company has moved from a premise-based system to a cloud-based system for at least one if not many technologies. But why is everyone doing it?
As the rapid adoption of Zoom as a preferred UCaaS solution, our customers have been interested to learn what Zoom’s contact center vision is for today and the future.
In this episode of the Inflow Experience Podcast, our guest is Henry Svendblad, CTO at Company Nurse. We talk to Henry about his background, empathy in the workplace, and the digital transformation journey of Company Nurse.
Resources
How The Tradition Of Customer Experience Continues With Five9 For Plow & Hearth
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