Rapid Support on Standby
Our support team is always standing by and ready to help.
A Support Team That Knows Your Environment
Backed by our 3-ring answer policy, our support team is always standing by and ready to help, whether it be a simple system change or dealing with an unplanned outage. To make things even easier, we assign a specific support team to your account, so you’ll always be connected to a team member who knows your contact center or unified communications environment.
Support Models That Meet Your Needs
Whether it’s having us complement your support staff to provide advanced troubleshooting and resolution, or having us take on dedicated support and daily administration of your technologies, InflowCX can help at any phase.
Industry-Leading Support Enhancements
Our managed services go above and beyond just technical support. We provide all of our customers with disaster recovery, business continuity, professional voice talent, and system monitoring capabilities. These services are included in our industry-leading managed services packages.
As thought leaders in the contact center and unified communications industry, we have created thousands of resources to help guide customers on their technology journey.
In this video, we discuss creative and out-of-the-box ways to improve your Genesys Cloud contact center.
It is no secret that the Great Resignation is real and employees are finding out that the grass may be greener on the other side. So what can you do to lessen the blow in your contact center?