Podcast

Guest: Stanton Smith, Senior Director of Consulting Services at InflowCX

In this episode, our guest is Stanton Smith, Senior Director of Consulting Services at InflowCX. We talk with Stanton about how InflowCX is helping clients realize a return on their customer experience investment, who should be involved in the contact center decision-making process, and more!

Guest: Ken Smith, CEO of InflowCX

In this episode, we talk about Ken's journey into the contact center industry, balancing customer and partner relationships, engaging client stakeholders in a contact center evaluation, and more.

Guest: Mike Dolloff, Chief Revenue Officer, Inflow Communications

In this episode, our guest is Mike Dolloff, Chief Revenue Officer at Inflow Communications. We talk to Mike about his journey into contact center, the impact of COVID-19 on the industry, and the trajectory of Inflow Communications as a company.