Fireside Chat: Modernizing the Member Experience in Credit Unions

Join us for an engaging fireside chat led by InflowCX, in collaboration with Zoom, tailored specifically for credit unions seeking to enhance their member experience. In this insightful session, industry experts discuss essential strategies and technologies necessary to modernize, innovate, and scale your contact center effectively. Whether you’re grappling with legacy systems, striving to enhance member experiences, or aiming to optimize operational efficiency, this video will provide valuable insights and actionable takeaways. From leveraging advanced communication tools to harnessing data-driven insights, discover how to elevate your credit union’s contact center to meet the evolving needs of today’s members.