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The Inflow Experience Podcast – Jennifer Waite of Playvox

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

Lead Project Engineer

Job Description Summary / Objective This position is responsible for the implementation of customers onto cloud call center platforms. Working directly with the customer and […]

Evolving At The Speed Of CCaaS

Even though cloud contact centers are becoming mainstream on the enterprise level, it was born out of necessity for small businesses. The cloud-enabled small businesses […]

How The Tradition Of Customer Experience Continues With Five9 For Plow & Hearth

When your company starts as a small country store and has been helping families turn houses into homes with your products for over 40 years, […]

The Inflow Experience Podcast – Bill Pieper of InflowCX

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

Genesys Cloud & InflowCX, A Partnership That Continues To Grow

When it comes to innovation in the contact center and communications world, Genesys Cloud continues its tradition of leadership. When you combine Genesys’ industry-leading CCaaS […]