Note: It is important that you test your phone system EXTENSIVELY with the SIP provider before implementing production systems with SIP. Often, demo trunks can be ordered on a monthly basis for this purpose. Test all important features like call forwarding, conferencing, transferring, etc. Often a phone system can be “certified” but certain features can be missing. As an agent, we’ll try to get you in touch with another agent who is using the same type of phone system for technical / feature discussions.
No. We have many customers that use an Integrated Access Device (IAD) that converts the SIP trunks back to traditional…
Yes, most SIP providers support G.711 or T.38 faxing protocols. We’ve been told that faxing over SIP trunks is about…
Yes. We often mix long distance SIP trunks with local SIP trunks. By least-cost routing long distance calls over the…
Again, this depends on the SIP provider. We’ll stick with the Broadvox answer. Like 911, it all depends on what…
This depends on the SIP provider. Broadvox can implement SIP trunks over a dedicated or VPN-enabled connection. Actually, it’s much…
With SIP trunks, voice gets converted into IP packets. These IP packets then get sent to the SIP provider (and…