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Our Team

We Are Proud Of Our Team

Our staff of consultants, project managers and customer success managers are ready to help you wherever you are in your journey.

Our Team
Adam Rennert

Head of CX, Chief Strategy Officer


Adam Rennert
Our Team
Mike Dolloff

Chief Revenue Officer


Mike Dolloff
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Tommy Mullins

Vice President, Operations & Service Delivery


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Allen Carpenter

Vice President, AI Services


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Ken Workun

Vice President, AI Applications & Software Services


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Austin Culp

Senior Director of Sales


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Jenna Swikard

Senior Enterprise Account Executive


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Corey Weitzman

Senior Enterprise Account Executive


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Josh Iverson

Senior Enterprise Account Executive


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Josh Carpenter

Enterprise Account Executive


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Cameron Halstead

Enterprise Account Executive


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Ryan Fackler

Enterprise Account Executive


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Andrew Guenther

Senior Account Executive


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Brendan Polk

Senior Director, Marketing


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Kylee Minson

Marketing Associate


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Kacey Barnhart

Sales & Marketing Program Coordinator


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Heather Livingston

Manager of Customer Success


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Heather Brewington

Senior Customer Success Manager


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Rob Secrest

Customer Success Manager


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John Gardner

Customer Success Manager


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Hannah Funk

Manager of Sales Operations & Analytics


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Melina Godshall

Sales Operations Coordinator


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Kiel Wickens

Sales Enablement Coordinator


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John Glantz

Vice President, CX Transformation & Outsourcing


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Stanton Smith

Vice President, CX Technology Consulting & Customer Success


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Dan Dineen

Senior Director, Solution Engineering


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Zack Ketter

Strategic Accounts Director


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Justin Miller

Strategic Accounts Director


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Jim Downing

Senior Solutions Engineer


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Todd Williams

Senior Solutions Engineer


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Damien Martinez

Solution Engineer


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Kate Dougherty

Senior Solutions Engineer


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Erich Fouse

Senior Client Advisor


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Amy Behbehani

Senior CX Consultant


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Matt Caldwell

Senior CX Consultant


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Heidi Romans

Project Coordinator – Consulting Services


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Deborah Choy

Senior Technology Consultant


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Major Skinner

Senior Technology Consultant


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Katherine Rennert

Senior Technology Consultant


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Rachael Rennert

Senior Technology Consultant


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Mickey Jacobs

Director of Service Delivery


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Steve Belliston

PMO


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Chelsea Sheffield

QA & Engineering Manager


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Eddie Licayan

PH Country Manager / WFO SME


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Chris Sheehan

Project Manager


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David Kassab

Project Manager


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Mike Ramsey

Project Manager


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Seth Feinauer

Senior Project Engineer / Lead Trainer


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Shannon Higgins

Project Manager


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Shannon Martin

Project Manager


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Stan Senator

Project Manager


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Adam Firestine

Technical Project Manager


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Ashishkumar Bamaniya

Implementation Manager Consultant


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Chris Weaver

Senior Implementation Engineer


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Drek Reese

Project Engineer


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Kayla Cristy

Project Engineer


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Kyle Bowen

Project Engineer


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Marc Lozano

Project Engineer


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McCrea Malkovich

Project Engineer


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Mike Castro

Project Engineer


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Will Davis

Project Engineer


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Mary Grace Orea

Engineer


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Joseph Benito

Engineer


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Elizabeth Herrera

Business Analyst


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Jason Miles

Manager of Managed Services


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Bert Harris

Technical Lead


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Coby Bishop

Senior Support Analyst


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Richard Dixon

Senior Support Analyst


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David Delmont

Technical Support Analyst


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Jeremy Taylor

Technical Support Analyst


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Robert Wrisinger

Technical Support Analyst


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Ryan Fotovich

Technical Support Analyst


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Brian Birmingham

Technical Support Analyst


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Derek Engel

Technical Support Analyst


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Mary Kay Halpin

Director of Finance


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Kate Saulter

Senior Commissions Analyst


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Peter Hoffman

Sales Operations Specialist


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Cindy Henson

Senior Accountant


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Lynda Hoffman

Accounting Specialist


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Heidi Elden

Administrative Process Manager