Our Team
We Are Proud Of Our Team
Our staff of consultants, project managers and customer success managers are ready to help you wherever you are in your journey.

Bill Pieper
Senior Vice President, Business Development

Austin Culp
Director of Sales

Jenna Swikard
Senior Enterprise Account Executive

Corey Weitzman
Senior Enterprise Account Executive

Josh Iverson
Senior Enterprise Account Executive

Josh Carpenter
Enterprise Account Executive

Cameron Halstead
Enterprise Account Executive

Ben Shakespeare
Account Executive

Andrew Guenther
Account Executive

Brendan Polk
Senior Director of Marketing

Kylee Minson
Marketing Associate

Kiel Wickens
Sales Development Representative

Kacey Barnhart
Sales & Marketing Program Coordinator

Ritch Caudill
Director of CX Partnerships

Justin Miller
Senior Customer Success Manager

Rob Secrest
Customer Success Manager

Joel Lebrun
Customer Success Manager

Heather Brewington
Customer Success Manager

Heather Livingston
Customer Success Manager

John Gardner
Customer Success Manager

Hannah Funk
Manager of Sales Operations & Analytics

Melina Godshall
Sales Operations Coordinator

John Glantz
Vice President, CX Transformation & Outsourcing

Stanton Smith
Vice President, CX Technology Consulting & Customer Success

Dan Dineen
Senior Director, Solution Engineering

Zack Ketter
Strategic Accounts Director

Jim Downing
Senior Solutions Engineer

Todd Williams
Senior Solutions Engineer

Kate Dougherty
Senior Solutions Engineer

Erich Fouse
Senior Client Advisor

Amy Behbehani
Senior CX Consultant

Matt Caldwell
Senior CX Consultant

Heidi Romans
Project Coordinator – Consulting Services

Deborah Choy
Senior Technology Consultant

Major Skinner
Senior Technology Consultant

Katherine Rennert
Senior Technology Consultant

Rachael Rennert
Senior Technology Consultant

Tommy Mullins
Vice President, Operations & Service Delivery

Tim Oliver
Director of IT

Mickey Jacobs
Director of Service Delivery

Chris Sheehan
Lead Project Manager

Stan Senator
Project Manager

Shannon Higgins
Project Manager

Adam Firestine
Technical Project Manager

David Kassab
Project Manager

Seth Feinauer
Senior Project Engineer / Lead Trainer

Chelsea Sheffield
Lead Project Engineer

Chris Weaver
Senior Implementation Engineer

Marc Lozano
Project Engineer

Damien Martinez
Project Engineer

Kayla Cristy
Project Engineer

Kyle Bowen
Project Engineer

McCrea Malkovich
Project Engineer

Mike Castro
Project Engineer

Eddie Licayan
PH Country Manager

Jason Miles
Manager of Managed Services

Bert Harris
Technical Lead

Coby Bishop
Technical Lead

David Delmont
Technical Support Analyst

Richard Dixon
Technical Support Analyst

Jeremy Taylor
Technical Support Analyst

Robert Wrisinger
Technical Support Analyst

Ryan Fotovich
Technical Support Analyst

Brian Birmingham
Technical Support Analyst

Mary Kay Halpin
Director of Finance

Lisa Smith
Senior Commissions Analyst

Kate Saulter
Senior Commissions Analyst

Peter Hoffman
Sales Operations Specialist

Cindy Henson
Senior Accountant

Lynda Hoffman
Accounting Specialist

Heidi Elden