Our Team
We Are Proud Of Our Team
Our staff of consultants, project managers and customer success managers are ready to help you wherever you are in your journey.



Tommy Mullins
Vice President, Operations & Service Delivery

Allen Carpenter
Vice President, AI Services

Ken Workun
Vice President, AI Applications & Software Services

Austin Culp
Senior Director of Sales

Jenna Swikard
Senior Enterprise Account Executive

Corey Weitzman
Senior Enterprise Account Executive

Josh Iverson
Senior Enterprise Account Executive

Josh Carpenter
Enterprise Account Executive

Cameron Halstead
Enterprise Account Executive

Andrew Guenther
Senior Account Executive

Brendan Polk
Senior Director, Marketing

Kylee Minson
Marketing Associate

Heather Livingston
Manager of Customer Success

Heather Brewington
Senior Customer Success Manager

Rob Secrest
Customer Success Manager

Mike Peters
Customer Success Manager

Hannah Funk
Manager of Sales Operations & Analytics

Melina Godshall
Sales Operations Coordinator

John Glantz
Vice President, CX Transformation & Outsourcing

Stanton Smith
Vice President, CX Technology Consulting & Customer Success

Dan Dineen
Senior Director, Solution Engineering

Zack Ketter
Strategic Accounts Director

Justin Miller
Strategic Accounts Director

Jim Downing
Senior Solutions Engineer

Todd Williams
Senior Solutions Engineer

Damien Martinez
Solution Engineer

Kate Dougherty
Senior Solutions Engineer

Erich Fouse
Senior Client Advisor

Amy Behbehani
Senior CX Consultant

Matt Caldwell
Senior CX Consultant

Heidi Romans
Project Coordinator – Consulting Services

Deborah Choy
Senior Technology Consultant

Major Skinner
Senior Technology Consultant

Katherine Rennert
Senior Technology Consultant

Rachael Rennert
Senior Technology Consultant

Mickey Jacobs
Director of Service Delivery

Steve Belliston
PMO

Chelsea Sheffield
QA & Engineering Manager

Eddie Licayan
PH Country Manager / WFO SME

Chris Sheehan
Project Manager

David Kassab
Project Manager

Mike Ramsey
Project Manager

Seth Feinauer
Senior Project Engineer / Lead Trainer

Shannon Higgins
Project Manager

Shannon Martin
Project Manager

Stan Senator
Project Manager

Adam Firestine
Technical Project Manager

Ann Soliven
Project Manager

Ashishkumar Bamaniya
Implementation Manager Consultant

Chris Weaver
Senior Implementation Engineer

Drek Reese
Project Engineer

Kayla Cristy
Project Engineer

Kyle Bowen
Project Engineer

Marc Lozano
Project Engineer

McCrea Malkovich
Project Engineer

Mike Castro
Project Engineer

Will Davis
Project Engineer

Mary Grace Orea
Engineer

Joseph Benito
Engineer

Elizabeth Herrera
Business Analyst

Jason Miles
Manager of Managed Services

Bert Harris
Technical Lead

Coby Bishop
Senior Support Analyst

Richard Dixon
Senior Support Analyst

David Delmont
Technical Support Analyst

Jeremy Taylor
Technical Support Analyst

Robert Wrisinger
Technical Support Analyst

Ryan Fotovich
Technical Support Analyst

Brian Birmingham
Technical Support Analyst

Derek Engel
Technical Support Analyst

Mary Kay Halpin
Director of Finance

Cindy Henson
Senior Accountant

Lynda Hoffman