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Our Team

We Are Proud Of Our Team

Our staff of consultants, project managers and customer success managers are ready to help you wherever you are in your journey.

Our Team
Ken Smith

CEO

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Adam Rennert

President & Corporate Development Officer

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Mike Dolloff

Chief Revenue Officer

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David Finnie

Chief Financial Officer

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Bill Pieper

Senior Vice President, Business Development

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Austin Culp

Director of Sales

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Jenna Swikard

Senior Enterprise Account Executive

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Corey Weitzman

Senior Enterprise Account Executive

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Josh Iverson

Senior Enterprise Account Executive

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Josh Carpenter

Enterprise Account Executive

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Cameron Halstead

Enterprise Account Executive

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Ben Shakespeare

Account Executive

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Andrew Guenther

Account Executive

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Brendan Polk

Senior Director of Marketing

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Kylee Minson

Marketing Associate

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Kiel Wickens

Sales Development Representative

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Kacey Barnhart

Sales & Marketing Program Coordinator

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Ritch Caudill

Director of CX Partnerships

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Justin Miller

Senior Customer Success Manager

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Rob Secrest

Customer Success Manager

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Joel Lebrun

Customer Success Manager

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Heather Brewington

Customer Success Manager

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Heather Livingston

Customer Success Manager

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John Gardner

Customer Success Manager

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Hannah Funk

Manager of Sales Operations & Analytics

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Melina Godshall

Sales Operations Coordinator

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John Glantz

Vice President, CX Transformation & Outsourcing

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Stanton Smith

Vice President, CX Technology Consulting & Customer Success

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Dan Dineen

Senior Director, Solution Engineering

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Zack Ketter

Strategic Accounts Director

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Jim Downing

Senior Solutions Engineer

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Todd Williams

Senior Solutions Engineer

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Kate Dougherty

Senior Solutions Engineer

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Erich Fouse

Senior Client Advisor

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Amy Behbehani

Senior CX Consultant

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Matt Caldwell

Senior CX Consultant

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Heidi Romans

Project Coordinator – Consulting Services

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Deborah Choy

Senior Technology Consultant

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Major Skinner

Senior Technology Consultant

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Katherine Rennert

Senior Technology Consultant

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Rachael Rennert

Senior Technology Consultant

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Tommy Mullins

Vice President, Operations & Service Delivery

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Tim Oliver

Director of IT

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Mickey Jacobs

Director of Service Delivery

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Chris Sheehan

Lead Project Manager

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Stan Senator

Project Manager

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Shannon Higgins

Project Manager

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Adam Firestine

Technical Project Manager

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David Kassab

Project Manager

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Seth Feinauer

Senior Project Engineer / Lead Trainer

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Chelsea Sheffield

Lead Project Engineer

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Chris Weaver

Senior Implementation Engineer

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Marc Lozano

Project Engineer

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Damien Martinez

Project Engineer

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Kayla Cristy

Project Engineer

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Kyle Bowen

Project Engineer

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McCrea Malkovich

Project Engineer

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Mike Castro

Project Engineer

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Eddie Licayan

PH Country Manager

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Jason Miles

Manager of Managed Services

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Bert Harris

Technical Lead

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Coby Bishop

Technical Lead

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David Delmont

Technical Support Analyst

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Richard Dixon

Technical Support Analyst

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Jeremy Taylor

Technical Support Analyst

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Robert Wrisinger

Technical Support Analyst

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Ryan Fotovich

Technical Support Analyst

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Brian Birmingham

Technical Support Analyst

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Mary Kay Halpin

Director of Finance

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Lisa Smith

Senior Commissions Analyst

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Kate Saulter

Senior Commissions Analyst

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Peter Hoffman

Sales Operations Specialist

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Cindy Henson

Senior Accountant

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Lynda Hoffman

Accounting Specialist

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Heidi Elden

Administrative Process Manager