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Aerohive Wireless Networking Gets Strong Scores in New Gartner Research Report

Aerohive Networks got a nod from Gartner this last month in the Research Group’s report on wired and wireless LAN Access Infrastructure.

ShoreTel® Receives More High Praise for its Premise UC&C Solution

ShoreTel® has received praise once again for its on-premises unified communications, this time in a report from Forrester Research, Inc. that has named ShoreTel® as a “Strong Positive” in On-Premise UC&C.

New Video Tutorial Explores ShoreTel® Director Reporting Capabilities

Included as part of your new ShoreTel® unified communications, the ShoreTel Director is a web-based user interface dashboard designed to help you manage your system effectively.

New Video Shows You How to Manage the ShoreTel® Communicator Call Manager

In this video you will learn to:

Add, edit, and remove contacts
Place alerts that let you know when contacts are available
Choose how to play and respond to voicemails via phone or computer
Forward calls to another user if you are unavailable
Forward call from your desk to a mobile device

Mobile Unified Communications Makes a Move Towards ‘Normal’ for Enterprise Communications

The mobile workforce has been busy growing, and sure doesn’t seem to be showing any signs of stopping soon.

New Inflow Video Series Helps Users Get the Most out of their ShoreTel® UC

We are very excited this month to announce a new educational video series now available to all Inflow Communications and other ShoreTel® unified communications users!

Which Will You Choose? The Debate Between Flash and Hybrid Storage Continues…

New developments in recent years have led to a host of new data storage solutions, and it looks like the jury is still out on which option provides the greatest coverage at the most economical price.

New Tools Help the Contact Center Evolve

We’ve all heard the horror stories about customer service calls that seem to go on forever and, in the end, are never really resolved so much as given up on out of frustration. We are happy to report that someone has been listening and is finally ready to do something about it.