Enabling Integrations with Your Critical Technologies
Enabling Integrations with Your Critical Technologies
1.
CRM Integrations to Orchestrate the Customer Journey
To provide the best possible experience for your customers, your agents need CRM data at their fingertips. Integrating your CRM tool saves time, builds rapport, and enables a smooth customer interaction. At Inflow, we offer full integration capabilities with all major CRM tools so you can provide the best customer experience for your customers.
2.
Integrate Core Business Applications
We want your technology to meet your business needs and interface with your core applications. Our team enables integrations with your critical business technologies to allow for efficiency and customer experience improvements.
Educational Topics
For Guidance
As thought leaders in the contact center and unified communications industry, we have created thousands of resources to help guide customers on their technology journey.
As the Contact Center continues to evolve, it’s obvious to see that so many folks are now seeing the value of the Contact Center as the epicenter of customer loyalty and retention.
In this video, we uncover some simple ways to use CRM integrations with your contact center to improve customer experience.
What seems like just a few years ago the biggest question facing IT Directors and call center operations managers was cloud or premise-based when it came to solutions. Once that was decided you chose between the handful of manufacturers and you were on your way.
There is a reason call centers have become known within the industry as contact centers because there are so many different ways for customers to get in touch with the companies they do business with. As the mediums change, so should the tools.
Our Team
Our staff of consultants, project managers, and customer success managers are ready to help you wherever you are in your journey.