Transforming E-commerce CX: Aterian’s Journey with Genesys Cloud

Join us for an insightful interview with Lori Lovric, Head of Customer Service at Aterian, a leading consumer product platform. Discover how Aterian tackled system challenges and embraced Genesys Cloud for superior customer service. Lori shares valuable insights into overcoming migration hurdles, leveraging Genesys Cloud digital channels, and solving critical business problems with the help of InflowCX. See how Aterian is thriving with Genesys and InflowCX, and gain actionable recommendations for your own customer experience transformation journey.