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Senior Commissions Analyst

Job Summary The Senior Commissions Analyst is responsible for managing all aspects of the administration for multiple commission revenue streams and commission expense across various […]

What is BPO Call Center and How Can it Help My Business?

If you’ve thought to yourself “what is a BPO call center and how can it help my business”, then you’re in the right place. Call […]

Genesys Admin Training: Work Teams Overview and In-Queue Flow

In this video, we go over the Work Teams feature in Genesys Architect.

The Inflow Experience Podcast – Paul Jarman of NICE CXone

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

You Heard It Here First: Contact Center Trends For 2023  

Being a leader in the contact center world allows us to see the path as it develops. Like the Farmers Insurance commercial says, “we know […]

The Inflow Experience Podcast – Michael Setticasi, Ada

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, […]

Sacramento

Inflow is an innovative provider of strategic advisory, deployment and managed services for contact center, customer experience, and unified communications technologies. Our proven processes help […]