The Inflow Experience Podcast – Stanton Smith of InflowCX

Welcome to the Inflow Experience podcast, the only podcast where you will hear from contact center and customer experience experts about their roles, their lives, and anything else in between.

Guest: Stanton Smith, Senior Director of Consulting Services

Today our guest is Stanton Smith, Senior Director of Consulting Services at InflowCX. We talk with Stanton about how InflowCX is helping clients realize a return on their customer experience investment, who should be involved in the contact center decision-making process, and more!